Client Overview:
Gilius is the official representative of top manufacturers in Lithuania, including HITACHI, HAIER, HENRAD, RADIANT, HENCO, IMP PUMPS, and others. Their B2B platform is a vital tool for businesses, enabling them to place orders through dedicated accounts. The platform is more than just an e-commerce website - it’s a self-service system seamlessly integrated with an accounting system, making business operations more efficient.
Challenges:
Before partnering with Caesar7, Gilius faced significant challenges with its online presence. The e-commerce platform they previously used was inefficient, resulting in a poor user experience. The website lacked essential features such as advanced product filtering and a well-organized catalog, making it difficult for customers to find what they needed. Additionally, the old system was slow and could not be easily customized to meet the company’s specific needs, causing frustration among both users and administrators.
Our Solution:
Caesar7 was tasked with developing a new e-commerce platform that addressed these issues while aligning with Gilius’s business goals. To achieve this, we implemented the CZAR7® e-commerce system, known for its versatility, speed, and customization options.
Key Actions Taken:
- Design Implementation: Gilius provided us with a detailed design for their new website. Our team brought this design to life with pixel-perfect accuracy, ensuring every detail matched the client’s vision.
- System Integration: The new platform was integrated with Gilius’s existing business management system, allowing real-time updates on orders, inventory, and customer accounts. This seamless connection between the e-commerce platform and back-office operations has streamlined their business process.
- Custom Features: We developed an easy-to-navigate product catalog with sections for new arrivals and discounts. Customers can filter products by manufacturer, price, availability, and category. This enhanced functionality has significantly improved the user experience, making it easier for customers to find and purchase the needed products.
- Account Management:
- Login/Logout/Register: The website includes standard account functionalities such as login, logout, and registration, making it easy for customers to manage their profiles.
- Order Tracking: Customers can track their orders in real-time and receive updates on the status of their deliveries.
- Personalized Offers: The system delivers personalized offers and recommendations based on the customer’s browsing and purchase history, enhancing the shopping experience and encouraging repeat purchases.
- Standardized and Non-standard Integrations: Our team handled various integrations with external business management and accounting systems, ensuring that Bonocosì’s online and offline operations ran smoothly. This includes payment gateways, delivery services, and inventory management systems.
- Performance and Customization: The new system is highly customizable, allowing Gilius to adjust as their business evolves. It’s also much faster than their previous platform, ensuring users a smooth and efficient shopping experience.
Results:
The new e-commerce platform has transformed Gilius’s online presence. Customers now enjoy a streamlined, user-friendly shopping experience, with easy access to a wide range of products. The integration with the accounting system has improved operational efficiency, reducing manual work and the risk of errors. Overall, Gilius now has a modern, effective e-commerce platform that meets their business needs and supports future growth.
Caesar7 is proud to have partnered with Gilius to create a system that solved their existing challenges and provided a foundation for ongoing success in the competitive B2B market.
