AI measures customer satisfaction by analysing feedback, survey results, and website behaviour. Analytical tools help identify stages where customers face challenges or difficulties and provide recommendations to improve their experience.
Wootric integration. We integrate Wootric into the CZAR7 system to collect customer feedback and generate insights using NPS, customer satisfaction, and customer effort metrics.
Delighted integration. We integrate Delighted into the CZAR7 system to help businesses collect, analyse, and act on customer and employee feedback.
Qualtrics XM integration. We integrate Qualtrics XM into the CZAR7 system, enabling organisations to collect, analyse, and improve customer, employee, product, and brand experiences.
Medallia integration. We integrate Medallia into the CZAR7 system to collect, analyse, and optimise feedback and interactions from customers, employees, citizens, and patients.